It had but they were experiencing delays. Almost 2 weeks later I had received no email updates and no books and had to contact the company to verify that the order went through. I recently made a book and ordered 10 copies of it. When things go bad, have no confidence that MyPublisher will fix the problem and anticipate that you will spend hours contacting customer service. If you are lucky, 50% of the time you will receive a good quality book in a timely matter for a decent price (although their shipping costs are ridiculously expensive). I’ve used MyPublisher for the past 4 years in spite of inconsistent quality and inadequate customer service when problems occur because they offer massive discount codes every other day that lure me back. IS IT?ĭon't use this company if you expect your album to arrive in the stated period of time. If there is a delay, THEN TELL ME ! I check the My Order Status daily and the same info is posted (it is being printed). There has been no correspondence from the Company since confirmation of my initial order. What is the status of my Order? How can I find out? Do I need to immediately go out and buy other Christmas presents? This is just unacceptable. I sent an email and the automated response said they would get back to me within 72 hours. I tried calling and was on hold for 20 minutes. I am now waiting on two albums ordered on 12/11 and expected by 12/24. ![]() None of the albums I ordered were printed and shipped within the parameters set out by the company on their customer service website. The biggest problem is that they don't deliver on what they promise. Only 1 time was I disappointed with the quality. New users also receive a FREE photobook after sign up.Have ordered 10 albums, most over $100 with discounts, over the past 3 years. Sign up with your email ID and create an account on the MyPublisher official site and enjoy online exclusive offers, sales, specials deleivered to your inbox. The site offers gift cards, deals of the day, festive sales and special sales like BOGO, to further enhance your experience. MyPublisher provides the widest range of photo processing services and products such as printing, enlarging, cards, calenders, wall art, collages, passport photos, posters and so much more. MyPublisher believes that controlling its printing and manufacturing enables it to deliver consistently superior quality and service as well as unusual proprietary features not available anywhere else. Every year it prints and ships over 120 million photos for its customers. MyPublisher is among the largest digital photo printers in the world. MyPublisher is unique among its competitors in that it prints, manufactures and ships every product it sells-with no out-sourcing. Since then, MyPublisher has evolved as a leading internet retailer of personalized Photo Applications to enable consumers to creatively customize, share, print, and preserve digital photographs. Do keep in mind that you can use only a single promo code per order on MyPublisher.įounded in 1994, MyPublisher was the inventor and first marketer of high quality, single-copy, custom books at an affordable price. The code will get activated and the final amount after the discount will display on the screen. You can redeem the coupons on offer for by entering the promotional code in the designated box at the time of Checkout and clicking apply. Shipping charges cost a maximum of up to $12 depending upon the quantity of the order. Shipments to Europe via FedEx International Ground are routed to the destination's local mail service for delivery. Shipments to Canada via FedEx Canada Express arrive in 3-5 business days. ![]() ![]() Please allow 2-8 days for standard delivery within the U.S. This e-mail will include a tracking number for items shipped via FedEx within the U.S. They will email you a shipping confirmation e-mail as soon as your order ships.
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